🛒 Shopping Policy – Newtechscale.com

Welcome to Newtechscale.com, your trusted source for Digital products. We are committed to providing a smooth, secure, and satisfactory shopping experience for all our customers. Please read our shopping policy carefully before placing an order.

📦 Order Processing

• All orders are processed within 1-2 business days after confirmation.
  

• Orders placed on weekends or holidays will be processed on the next working day.
  

• We will notify you via email or WhatsApp once your order has been shipped.
  
  

🚚 Shipping & Delivery

• We offer nationwide delivery across Pakistan via trusted courier services.
  

• Standard delivery time is 2 to 5 business days, depending on your location.
  

• Shipping charges may vary based on the size and weight of the order.
  

• Free shipping may be available on orders above a certain amount (check our banner or homepage for offers).
  
  

💳 Payment Methods

We support multiple secure payment methods:

• Cash on Delivery (COD) – Available in most cities.
  

• Bank Transfer / Online Payment – Details will be shared on checkout.
  

• Easypaisa / JazzCash – Accepted upon request.
  
  

🔁 Returns & Exchanges

• If the product is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
  

• Products must be unused, in original packaging, and with invoice for return or exchange.
  

• Return shipping charges may apply unless the mistake is on our part.
  

• Custom or special order items are non-returnable unless faulty.
  
  

❗ Order Cancellation

• Orders can be cancelled before dispatch by contacting our support team.
  

• Once shipped, orders cannot be cancelled. You may proceed with a return after delivery, as per our policy.
  
  

🔐 Security & Privacy

• All customer data is kept confidential and used only to fulfill your order.
  

• We do not share your personal information with any third party without your consent.
  
  

📞 Need Help?

For questions or concerns, feel free to contact us:

• 📧 Email: support@newtechscale.com
  

• 📞 Phone/WhatsApp: 323-5898 136
  

• ⏰ Support Hours: Mon – Sat | 9:00 AM – 6:00 PM
  
  

Thank you for shopping at Newtechscale.com– Pakistan’s trusted Digital Weight Scale  partner!